i. An aggrieved student who has any grievances at the Programme level shall make an application first to the Programme Coordinator/Class Coordinator/ Mentor as the case may be. They, after verifying the facts shall try to redress the grievance within a reasonable time, preferably within a week of the receipt of the complaint.If the student is not satisfied with the verdict or solution of the Programme Coordinator/Class Coordinator/Mentor, as the case may be then the same should be placed before the Head of the Institution that is Dean/Principal and the Dean/Principal shall, if necessary refer the same to the respective (Constituent) College level committee (Students Grievance Redressal Cell) for rederessal.

ii. The Constituent college level Committee, in turn, shall verify the facts and try to redress the grievance within a reasonable time, preferably within a week. If the student is not satisfied with the verdict or solution of the constituent college level Committee then the same shall be placed before the University level Committee.

iii. The University level Committee would consider the appeal of the student and make appropriate recommendations to the Registrar/Vice Chancellor as the case may be within a reasonable time. On approval, the final decision would be communicated to the student through the concerned Head of the Institute.

iv. The University level Committee, if needed, may recommend to the Registrar/Vice Chancellor necessary corrective action as it may deem fit, to ensure avoidance of recurrence of similar grievance at any of the constituent colleges of the University. While dealing with the complaint, the persons at all levels shall observe principles of natural justice.

The meetings held so far are,